Shopping through the customer relations center

Your Cartier.com Order

You are also able to complete your purchase by telephone, via our Client Relations Center.

If you are interested in purchasing a creation which is listed as “temporarily unavailable,” we invite you to contact our Client Relations Center. A Cartier Ambassador will provide you with further information.

See also

FAQ

Assistance

Do you have a question or need advice? Cartier Ambassadors are here to help - do not hesitate to contact us at

1-855-888-8798 1-855-888-8798

Our exclusive Cartier e-boutique services

Complimentary Delivery

Standard Delivery: 6 to 7 business days; complimentary with all ca.cartier.com orders

Free Returns & Exchanges

You may return or exchange your Cartier creation within 30 days of delivery in a new and unused state, in perfect condition, with all protective materials in place and tags and stickers attached to it. Cartier will not accept any return if the creation is engraved/embossed or shows signs of wear, has been used, or has been altered from its original condition in any way.

Personalize your gift

Personalize your gift with complimentary engraving, embossing and gift messages.

Cartier Ambassadors are here to help:

1-855-888-8798
Monday - Friday (9AM - 9PM EST), Saturday (10AM - 7PM EST)
contact.ca@cartier.com

Free Gift Wrapping

All Cartier items are beautifully wrapped and delivered in the signature Cartier packaging.