As we continue to support our teams in our logistics center, we have added additional health and safety as well as social distancing measures to protect them. Based on this, we are experiencing an extended delay of 5-6 weeks when it comes to processing all return and exchange requests.

We are also experiencing a large influx of calls and emails. Our Cartier Ambassadors are working very hard to get back to each and every one of our clients and appreciate your generous patience.

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